About three years ago, CMP realized that it had the development muscle and the information technology architecture to begin working on software that would allow it to share work instructions with its shop floor via computers. Since then the virtual work instructions have moved beyond simply replicating word directions to now including pictures and video. The job details, called up when an employee scans a bar code, are delivered over the Internet.
In its most basic form, Visual Knowledge Share is a computer touchscreen and bar code scanner installed at a workstation. As a part for processing arrives at the station, an employee scans the attached bar code and instructions for the work—including text, video, and schematics—pop up on the screen.
Chateauguay, Que.-based CMP Advanced Mechanical Solutions manufactures aluminum, steel and stainless steel enclosures. The privately-held company expects revenue of $70-million for the next 12 months. Mr. Zimmermann won’t say whether this is an improvement from last year.
VKS was officially launched in May at the American Society of Quality Conference in Indianapolis.